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Zentec - Lean Manufacturing, Kaizen and Kanban

Frequently Asked Questions

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1. We don't make thousands of pieces of end product every year, is Lean still for us?

2. We have spent a lot of time and effort on re-engineering our production facility. What will Lean give us that we don't already have?

3. We don't have a large budget. How much will the implementation of Lean cost us?

4. We don't normally use consultants, why should we change our current policy?

5. What is 'Kaizen'?

6. Can Lean be applied to the Administration and Indirect areas of the business?

7. How is the effectiveness of the change to Lean measured?


Contact us if you have any more questions, we'll be pleased to answer them.




We don't make thousands of pieces of end product every year, is Lean still for us?

An operating system based on Lean Principles is applicable to any operation or process. Lean is not a prescriptive process that must be applied in steps but rather a process that achieves the end result in a democratic manner by following guidelines. The fact that Lean is a process directed towards a set of Principles means that Lean can be applied to any operation. The end result of Lean can never be achieved as the Goal is the complete elimination of wasted effort and 100% Value Add.

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We have spent a lot of time and effort on re-engineering our production facility. What will Lean give us that we don't already have?

There are lots of phrases and terminology that surrounds manufacturing, processes and consultants. Maybe we should consider the phrase in question "re engineering and what it means. "Re" suggests doing something again i.e. 'repairing'. Lean does not concentrate on 're-doing', 're-building' or repairing but on "Right First Time". Getting it right first time means eliminating all the tasks that are adding waste into the system. Lean will allow you to refine all your existing process. Firstly by driving to make the operation 'transparent' and then, secondly, to facilitate the removal of the waste surrounding the operation. Lean gives higher quality, greater flexibility and a culture of continuous improvement all at a lower operating cost.

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We don't have a large budget. How much will the implementation of Lean cost us?

Lean does not command the costs that are asssociated with the purchase of capital equipment. Lean is about changing the way in which people operate and communicate. Team development and teamwork are coached and developed with the Lean principles to challenge the traditional top-down management style. Focussing on the process rather than people and equipment meant that the costs are kept to a minimun throught the application of Lean.

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We don't normally us consultants, why should we change our current policy?

Consultants do have a role to play to accelerate the changes within any business. It is much easier to understand new principles if there is an oppportunity for the new techniques to be explained in detail with practical examples to aid the understanding. Without external support then the process of Lean can be applied but with perhaps less efficiency. To have someone 'hand-holding' then the process is usually easier to understand and roll-out.

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What exactly is 'Kaizen'?

Kaizen is, by definition, the process of continuous improvement through small sustainable steps. A kaizen approach in isolation will not bring the benefits of Lean to the organisation. Kaizen compliments the other tools of Lean and it is part of a whole rather than a stand-alone process

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Can Lean be applied to the Administration and Indirect areas of business?

Lean can, and should (must!), be applied to all aspects of your business. Many companies spend all their time and effort in the Operations areas of their businesses but there just as many savings to be made in the office or indirect based activities. Significant improvements can be made in these areas with the net effect of reducing costs, improving quality and productivity.

Although we use the term 'Lean Manufacturing' we might better refer to the efficiency techniques as 'Lean Systems' since the principles are equally applicable in any area of the business.

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How is the effectiveness of the change to Lean measured?

Before we answer the question directly then we ought to perhaps think back to the purpose of implementing a Lean system.

Our basic aim is not to implement a 'nice' system but to save cost and maximise the profitability of the company. The philosophy and the tools of Lean all help us to realise the goal in a structured and sustainable manner.

The measures that are generally used are those of productivity and quality which can then be directly related to cost.

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