Testimonials

Don't just take our word for it.

Previous clients have told us what they think of our services...

"Our employees have always been dedicated to delivering excellent service, however often problems were resolved for short term gain only, resulting in a "plaster mentality" and a lot of re-occurring problems. Additionally, we were running short of ideas to realise more capacity from our existing manufacturing facilities. Once we had decided to try something different we looked at several major brand name consultancies who all claimed that they could make a difference if we followed their programs. We heard about TQM, WCM, 6 sigma but decided to go with Lean as it appeared to offer a total solution, had been proven in several different industries and would also support the cultural transformation that we knew we would need to make to be able to sustain the changes in the future.

Although not the largest consultancy, we selected Zentec based on their Lean experience, our access to the lead consultant - Mick Tolliday, his ability to communicate easily and naturally with all levels of the organisation and the significant emphasis placed by Zentec on training so that we could fly solo after they had gone. Success criteria were set at the start of our pilot and due to the success of this project we went on to use Zentec in other parts of our business with similar effect. Since commencing our lean transformation at the start of 2002 we have achieved significant double digit improvement in our available capacity, productivity, lead time reduction and WIP reduction. The bottom line is that our business now sustains its own year on year improvements and we have paid back the initial investment many times over. I am pleased to recommend Zentec to other business leaders that are serious about making change."

Richard Randall
Manufacturing Director, Gower Furniture Ltd.
www.gower-furniture.co.uk

"As Joint CEO of our company, I personally followed Zentec's course on Lean Management together with some of our plant managers.

The course itself was well structured and gave us the opportunity to exercise on practical cases. When our customers talk about lean manufacturing, we better understand what exactly they are talking about.

Although we are working in an industry where people think that it is not possible to achieve an increase in productivity, we all were really impressed by the positive effects reached due to the implementation of some aspects learned during the course. In our Belgian and Canadian facilities, productivity increased by 10%.

Results tell their own tale!"

Joop Raeven
Joint CEO, Thona Group
www.thona-group.com

"When you are working within an operations environment, it's very common to be inward-looking. It is not unusual to find every single operation's section just worried about its manageable operating range, its little cubicle.

Zentec's superb 'Lean Processes' training helped us to identify and deal with the internal barriers that complicate our day-to-day jobs.

The facilitators focussed on how to overcome obstacles in business life and how to pave the way through business challenges."

Georg Reichert
General Manager LLP Development - Automotive, at Exel
www.exel.com

"Excellent presentation which covered a number of tools that will move the Continuous Improvement team forwards."

Andy Thompson
Manufacturing Manager - Geka Brush
www.geka-brush.com

"Excellent two days with good aids / handouts"

Sean Dowling
Production Coordinator - Geka Brush
www.geka-brush.com